Shipping & Delivery

Thank you for shopping with Folix.

We are committed to delivering your order quickly, safely, and efficiently across India. Every order is carefully packed to ensure it reaches you in perfect condition.

Processing Time

• Orders are processed within 24–48 business hours after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery timelines:

• Metro Cities: 2–5 business days

• Other Locations: 4–7 business days

Please note that delivery times may vary depending on your location, weather conditions, courier operations, or other unforeseen circumstances.

Shipping Charges

✅ Free shipping on eligible orders across India.

Any applicable shipping charges (if any) will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking link via Email or SMS.

You can use this tracking information to monitor your shipment in real time.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, occasional delays may occur due to courier issues, weather conditions, festivals, or other circumstances beyond our control.

We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure that your shipping address and contact details are correct while placing your order.

Folix cannot be held responsible for delays or failed deliveries due to incorrect or incomplete shipping information provided by the customer.

Need Assistance?

If you have any questions regarding your shipment, feel free to contact us.

Email: support@folixcare.in

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST